FAQ

We handle everything - tenant acquisition and screening, lease preparation, rent collection, maintenance coordination, property inspection, financial reporting, and legal compliance. Our goal is to protect your investment while maximizing its value. 

We conduct a detailed market analysis that considers local rental trends, your property's location and condition, and comparable rental rates. This ensures we set a competitive price that attracts quality tenants while maximizing your rental income. 

We use a rigorous screening process that includes background checks, credit history reviews, employment verification, and rental history assessments. This helps us secure responsible tenants who meet lease obligations and take care of your property. 

Tenants can submit maintenance requests 24/7 through our online portal. We coordinate repairs promptly with trusted vendors, ensuring quality service at competitive prices. For emergencies, we act immediately to protect your property.

You'll receive monthly financial statements and periodic property condition reports. You can also access real-time updates through our owner portal. Have questions? We're always available to discuss your property.

We follow a structured process: 

• Late notices and fees are issued per the lease agreement. 
• If rent remains unpaid, we handle legal steps, including eviction if necessary, in compliance with local laws. 
• You'll be kept informed throughout the process. 

We follow strict legal procedures to protect you and your property. If necessary, we coordinate with attorneys and local authorities to ensure a smooth and lawful resolution. Our goal is to minimize disruption and financial loss.

We offer three flexible pricing plans so you can choose the best option for your investment goals. Each plan includes the same full-service management to ensure your property is in expert hands.

All financial reports—including monthly statements, income and expense breakdowns, and year-end summaries-are available 24/7 through our secure owner portal. Our accounting team is available if you have any questions.

If you need to terminate your agreement, we require written notice as outlined in your contract. We'll assist with a smooth transition, whether you're selling or taking over management yourself.

If you choose to sell, we can assist in making the transition smooth. We work with your real estate agent or refer you to trusted Realtor partners who understand rental property sales. We also handle tenant communication to ensure a seamless process. 

Before a lease expires, we evaluate market conditions, tenant performance, and property condition. We discuss renewal options with the tenant and ensure lease documentation is handled efficiently. You'll be contacted before renewal to confirm your preferences.

We stay current on local, state, and federal laws, ensuring your property meets all legal requirements-including fair housing laws, safety codes, and lease regulations. We also work with legal professionals to keep documentation up to date. 

We've developed systems and processes to ensure seamless property management. Direct owner involvement can sometimes disrupt operations, leading to delays or miscommunications with tenants and vendors. However, we always keep you informed and encourage open communication for any necessary decisions.