Owners

Owner Portal

View your financial statements, access shared documents, and set up your online payment options.

Owner Portal

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Backed by Innovative Technology

The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties.

Owner Portal Screenshot

SIMPLIFIED & SECURE PAYMENTS

Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.

24/7 ACCESS & PROPERTY INSIGHTS

Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.

ENHANCED COMMUNICATION

Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration. 



Interested In Learning More About Our Management Services? 

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OWNER FAQ

  • How do you advertise your rentals?

    Our marketing strategies are comprehensive and recognized. Not only do we use signage but we also advertise on our website that gets your property to as many eyes as possible. We are associated with a huge network of rental websites and will post ads there as well. Some of these sites include Oodle, Local.com, FrontDoor, Zillow, and Trulia.

  • How do you determine the rental rate?

    We conduct a comprehensive market analysis. By gathering several points of data and market metrics, we can recommend a competitive rate for the rental. This rate is selected to minimize vacancy and maximize returns. 

  • How much do property management services cost?

    We offer a range of options. These include showings, advertising, applicant screening, lease agreement and enforcement, rent collection, upkeep and repair coordination, tenant disputes, escrow implementation, and payouts. Our fee is 10% of the monthly rent and a one-time payment for the tenant leasing of 40%.

  • How long will it take to start managing my property?

    As soon as possible! It only takes 24-hours upon receiving the documentation to start managing and advertising your property.

  • How can I see my monthly accounting?

    You will receive a monthly statement showing all your expenses and income for the property. You can also access this and other files at any time in your portal.

  • If my rental is vacant, are there any charges for property management?

    The payment is only based on the rent received, thus, if your property is vacant, there are no fees.

  • How long does it take to obtain renters?

    Various elements can affect the time of vacancies such as price, amenities, location, and the condition of the rental. We know that a vacancy is costly and you deserve the most suitable occupants at the earliest opportunity. We do this through various marketing platforms. Our average vacancy time is a modest 10-20 days.

  • What does your screening process comprise?

    Before consenting anyone to lease your rental, we screen all applicants. Amongst things we verify is their credit, criminal background (local and national), income/employment, rental history and use this as a basis for qualification.

  • Can I choose which tenants to prohibit?

    We adhere to the Fair Housing Act and there are protected classes. This means you cannot forbid tenants who do not fit your idea of the impeccable tenant. You can, however, choose to not allow pets or smoking, but cannot deny an applicant with a service animal.

  • Can I retain my current insurance?

    Before we begin to manage your property, we require proof of insurance. Verify with your insurer regarding the coverage as it usually does not include the tenant’s possessions. We also oblige leaseholders to have renter’s insurance to mitigate any emergency.

  • What happens if my tenant doesn’t pay rent on time

    The lease agreement the tenant signs has provisions for delays or failures to pay rent. They will be charged a late fee, also face the possibility of evictions if failure to pay occurs.

  • What repairs am I responsible for?

    Simply put, almost all plumbing, electrical, structural, appliance, and roofing concerns are the owner’s obligation. Repairs due to tenant neglect or damage are the occupant’s responsibility. If you have a warranty, we will utilize the warranty to make repairs. The cost will be deducted from the monthly disbursement. All major repairs need your approval before initiating the service.

  • How often do you conduct property inspections?

    We perform several inspections for each lease. These are the move-in inspection, several mid-lease examinations, and move-out inspection. These are documented with photos and a written statement submitted for damages or necessary maintenance should they occur. We notify the leaseholders about any modifications that are needed.

  • How will you clear the tenant upon moving out?

    Upon your occupant’s move out, we thoroughly inspect the condition of the rental. Once confirmed that the property was returned to the state it was rented in, we clear them and return the security deposit.

Maximize your investment.

Leverage the benefits of our Owner Portal today.

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